Refund policy

Return & Refund Policy (SevRiQ Official)

We care about your satisfaction! If something isn’t right, we’re here to help.

You can request a return within 15 days of receiving your order.
Item must be unused, unwashed, with tags attached, and in original packaging.
Please contact us at sevriqofficial@gmail.com or on WhatsApp: +92 336 4770 554 before sending any return.
Returns sent without prior confirmation will not be accepted.
Note: If the return is due to buyer’s preference (not defective or wrong item), the return shipping cost will be borne by the buyer.

📦 Return Address:
Touqeer (SevRiQ)
Kotli Behram, Muslim Colony, Near Bilal Masjid,
Sialkot 51310, Punjab, Pakistan

Once we receive and inspect your returned item, we’ll notify you via email or WhatsApp.
If approved, your refund will be processed within 3–5 working days.
Refund methods available: JazzCash, EasyPaisa, or Bank Transfer

Need a different size or color? Contact us within 15 days to request an exchange.
Exchange depends on stock availability.

If you received a defective, damaged, or wrong product, contact us immediately at sevriqofficial@gmail.com or WhatsApp +92 336 4770 554 with your order number and clear pictures.
We’ll replace or refund your item right away, and in this case, return shipping will be on us.

📧 Email: sevriqofficial@gmail.com
📱 WhatsApp: +92 336 4770 554

Brand: SevRiQ Official